I created a rental application form that is split up into two different pages and is linked to a database. When a person completes the first portion they click the “Next” button and submits their information to the database and takes them to the next portion of the form. In the preview mode this works fine. However, in the published live version when I click the “Next” button it clears out the data and stays on the same page.
Hi,
Welcome to WixCode.
The problem is that in the live version it doesn’t have the database collections. You will need to sync each sandbox database collection with the live site. Click Sync as shown in the screenshot below.
Good luck,
Yisrael
Can you direct me to where the sync button is please?
I have synced it as directed and it is still persisting with the same issue. It submits the data, clears the cells, and does not link to the next page.
Please show how the Next button links to the next page. Are you using code? Are you using more than one database collection? If so, did you sync them all?
I only use one database collection “RentalApplication”, but I have created and synced two. I would like to delete “NewCollectionName”. As you can see I have linked the page with the “connected to database” option list. I have also tried the normal link option as well and that did not work either.
Is the data being save in the database correctly?
Are you getting any errors in the Firefox (that’s your browser?) web console? You can open it from the menu:
Yes the data is being saved. No there is no errors appearing in the console. I think the main issue is the link to the next page.
Can you please share a link to your website so we can take a closer look?
Hi,
I tried in Preview mode but the Next button doesn’t work. The Credit Score element is not connected to a field in the database. See this screenshot:
So, I didn’t even get to the Live site. I was unable to complete this first screen.
Let me know what you think.
Yisrael
That is because you are selecting the credit score text and not the input box.The next button does work I just tried it. The next button won’t work if you do not have all required fields completed accurately. My guess is you did not put an email address with “@gmail.com” for example.
Can you think of any other reason why the page my not be linking correctly?
Hmm, yeah, sorry, it looks like I selected the wrong field when I did the screen capture. But when I was checking it out I was unable to enter anything. Tried now and it works. Could be that I had a be-dumb moment.
I did find a field that wasn’t connected (and I connected it for you):
I tried again, and as you said, Live saves the data, clears the screen, but does not go to the next screen.
I’ll pass this on to the developers.
Yisrael
The problem is specifically with the page you chose to link to. Changing it to “home” works fine.
Please make sure that the page you used is published and is reachable on the published site.
If that doesn’t work, perhaps try duplicating the second page and trying again.