Cannot access All Payments page

I’m having trouble loading the All Payments page. Everyone in our organization cannot open it from all locations

Site link https://help.icej.org

What I’m trying to do is to simply load the All Payments page

What I’ve tried so far - I’ve done everything the AI bot told me to do and contacted support, but no email was sent to me, so I can’t reply to the ticket. Error message is We couldn’t load this page. There was a temporary problem on our end. Refresh the page and try again in a moment and it’s been ongoing for the past 52 minutes