Can't connect to the correct Facebook Business Page

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Question:
Why can I not connect to the correct Facebook Business Page?

Product:
Wix Dashboard Social Share

What are you trying to achieve:
I have 2 Businesses. Luna Roaches (insect breeding business) and a Homestead Business. Recently I’ve transferred my site over so that now I can just switch over from one Business to the other from the top of the Dashboard. However, what I can no longer do is connect my Business page on Instagram or Facebook to my Insect Business. No matter what I try, it will automatically connect our Homestead FB and Instagram business pages.

What have you already tried:
I have cleared cookies and cache, logged out of everything everywhere, logged back in, compared settings between the two pages, tried to find articles or posts about this but to no avail.

Additional information:
This has only been an issue since I got a second business on Wix.

1 Like
2

I am having the same problem. I thought, well, maybe I need to upgrade to add more accounts. Negative. It doesn’t let me add any other Facebook or Instagram accounts. It appears it just defaults to the first account in my business portfolio alphabetically. This is not a good thing…

3

So, I went in and deactivated the business page the Facebook connector keeps defaulting to and now it says I don’t have admin access to any Facebook pages, which is completely not true. Looks like I need to open a support ticket, because I just paid for the plus version and it did nothing.

4

Ok. Lloyd from chat helped me figure this out! It is a problem with the Wix App permissions in Facebook.

It was that simple…ugh.