In India, most of the shipping companies charge the seller additional fees if the customer is paying them cash at the time of delivery. I need to charge customers a fee if they choose Manual Payments such as Cash On Delivery. Currently, wix doesn’t have a feature where I can charge customers only in the case of Manual Payments.
Is there a code or any other way to charge customers opting for Manual Payments OR charge everyone a handling fee irrespective of their mode of payments but provide a discount coupon to only those who are doing an online payment OR Cashback for customers using online payments?
Any help will be appreciated.
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Yes you are correct, you can add handling fees to everything in Wix Stores apart from
However, you can create coupons through Wix Stores easily.
https://support.wix.com/en/wix-stores/managing-coupons
If you vote for this request, then sometime in the future you might be able to add a discount automatically, so that any handling charge for example is automatically taken off those who pay online etc.
https://support.wix.com/en/article/request-conditional-discounts-applied-automatically-in-wix-stores
Although, do note that you can do wire transfer even if you do manual payments, so you could still possibly get buyers to send money across instead of paying by cash, plus you could add your own handling fee to that method too.
https://support.wix.com/en/article/setting-up-manual-offline-payments
Manual (offline) payments are payments accepted outside of your site (i.e. offline). You can instruct customers how to pay you (e.g. by cash, wire transfer, etc.) by writing instructions.
@givemeawhisky : Thank you for your reply.
It will definitely be of great help if wix enables an option to add a discount automatically, so that any handling charge for example is automatically taken off those who pay online etc. I have voted for this feature.
I am planning to write instructions but I am not sure how effective it will be. I would prefer a way through the system to monitor the payments rather than relying on instructions.
Adding handling fees for customers who use online payments will be unfair. I am checking with Paypal and CitrusPayU if they can provide a promo code which will be automatically applied if customers pay online.
Hey! I have the same problem. How can I charge an additional handling fee only for Manual Payments on my site with the help of coding?
Hey Akhil have you found any solution for charges on manual payment.
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