Connect business email (Microsoft 365) with website

[am_werk]

The email forwarding isn’t working – messages from the contact form are not being delivered to the client’s business email address.
It’s also not possible to set this email as a recipient address (not even via an automation). The messages just disappear somewhere.

New issue: Wix now shows a message saying that the domain is not connected and that the DNS records need to be updated – but the website is live and running normally.

Can anyone help me with this?

[noahlovell]

@am_werk

It’s also not possible to set this email as a recipient address (not even via an automation). The messages just disappear somewhere.

You’ll need to set the email as a contact, and then connect the contact to the email notification. This article gives a few more insights into who get’s notified of form submissions and what can be customised to your needs - Wix Forms: Choosing Who Gets Notified About Form Submissions | Help Center | Wix.com

@am_werk

New issue: Wix now shows a message saying that the domain is not connected and that the DNS records need to be updated – but the website is live and running normally.

Have you got a screenshot of this message?