Contact form - Mandatory 10 digit Phone Number

Ask the community
, ,
1

Hello there! We just recieved a complaint from a client because the Wix form does not force the user to enter a 10 digit phone number. Is there a resource anywhere that we can use to ensure that no forms go through without the full number?

Client sent feedback below:

  1. The lead must provide a 10-digit phone number in order to submit the form.

  2. Odd that I could not process my contact form with an incomplete email address. I had to add the .com before my form was accepted into the system. I would like the same for phone numbers missing the area code.

2

I suggest you search stack overflow for phone number validation methods.

3

You are using Wix Forms which does not require any code. Hence I suggest you contact Wix support as this forum is dedicated for Corvid issues.

If you were using Corvid and the Wix data api to submit forms then we could have helped you.

4

Hi Shan, I’m using Wix forms and the Phone number field has no validation rules on it like how the email field does. Is it supposed to be like this, or do I need to add code to this field for it to work correctly?

5

@sharry2104 Hey Sharry, as I said: We cannot help you with Wix Forms here because it does not require Corvid/code hence it doesn’t fall within our expertise. Open up a support ticket with Wix Support and they will guide you.