Hi.
We can no longer link text or buttons to our database. Clicking on ‘connect to data’ has no effect. Buttons or text elements already connected cannot be edited because clicking on ‘connected to data’ has no effect. Nothing happens. (Developer tools are on of course)
We also cannot edit or add to the database itself as it doesn’t appear when clicking on the relevant database (or any database) at the bottom of the developer tools menu on the left. We just see a white screen.
Our databases are visible via the ‘Database’ menu item via the Dashboard page however
It seems like we can’t add datasets either.
This is on Firefox on PC and Safari on MAC so multiple browsers and platforms tested.
Our site is (**removed)
Others have had this problem but I can’t see any solution
Help!
I tried this myself in the Wix Editor and all databases are available, all datasets can be connected, tables can be connected, and so on. Maybe try clearing your cookies and cache, restarting the browsers, even restarting the computer.
I suggest you contact the Wix support team for this as they will be able to help you better.
Hi Yisreal
What did you do? It’s all working now. This had been broken for a week. I notice that some of the other responders in other threads had the same experience, where databases just started working again after an Admin went in there? Is there anything we can do at this end to stop it happening again?
Hah! If I told you what I did I’d have to kill you.
Seriously, it might have just been an issue with cookies and cache, a network glitch, or it could even be that I did some weird mystical magic that fixed it.
Glad it’s working for you now.
Hi Yisreal.
We are having the same problem again. By all means dig around and get it working again.
However, it would really be helpful to send through instructions as to how we can get the databases showing here.
They are listed on the left hand side as normal, but clicking on them doesn’t do anything, - we just have a blank (white) page. Do you need me to post this site address again?
I don’t see this problem on any of my sites. Please post your URL here and I’ll take a look.
I loaded your site in the Editor and I can see the collections. What browser are you using? Can you try another one. Perhaps you can try clearing the cookies.
I realize that it happens. It can be a temporary network/system issue, a problem with cookies, or evil website demons that eat HTML.
Hi Yisrael.
Thanks. You’ve fixed it again. I did nothing at this end. We tested on Firefox and Chrome (PC) and Safari (MAC) and the databases weren’t loading in the editor until you did something at your end.
This is the second time it’s happened. Is there anything we can do at our end to fix this or do WIX users have to post to the forums each time?
B
Glad it’s working for you now, but I’ve got no idea what happened. I didn’t do anything, except use my magical powers. Sure they worked for my problems.
That’s what you said last time though but you did do something. Both times! Can you make a suggestion because it seems crazy to have to post to a public forum each time this happens
All I did was open it - and I had no problem with it.
If this happens again, maybe try opening in another browser, or using icognito (private) browser mode, or clear cookies.
I really didn’t do anything special.
I will pass this on to QA for evaluation.
But as I said, this happens on different browsers, across different platforms and different computers so at least 2 of the 3 suggestions you’ve made above wouln’t apply would they?
I’ve got no clue.
Maybe the fact that I opened it “caused” something to happen that made it open for you?
Maybe it was a temporary system/network issue and was just a coincidence.
Maybe it’s just plain strange.
I sent to QA. Maybe they’ll have an idea. Problem is that they don’t have much to go on.
Hello, Having the same issue. The dataset icon disappeared from editor after I rebooted my mac. The already linked repeaters work well but I cannot edit the dataset or link new elements. Could you please help
Never mind, I cleared cookies and it’s back again