unclear guidance on “special offer” means I sign up to paying lump sum when I ABSOLUTELY can not afford it. Polite email sent asking for refund (I already subscribe monthly for a website and was merely trying to create a second) - refund immediately refused! Impossible to find telephone number. Thanks Wix - literally will struggle to put fuel in my car this week
Hey C.Bennett. I’m Brett and I work at Wix. I hear your pain and I’m definitely willing to help get you taken care of. I happen to know a few people. =) Let’s have that conversation out of the forum. I’ve actually reached out to you via Chat - Let’s resolve this together.
For future reference - This is not a good place to post about customer service. This forum is focused on Wix Code.
I’ve locked this thread.