The employees at support@wix.com are not able to do their job. Several times I have found them to be trying to bluff their way through things when they clearly do not know what they are talking about.
Now they are telling me that they do not see any issue with my website when clearly there is.
They are so full of crap.
Very true, this forum has been so much more helpful to me on just about every occasion. I wish Wix would open up a non-code forum for support so that people wouldn’t come here in desperation and be turned away b/c it’s not a code issue. Even if it were completely unmoderated, there are plenty of helpful people who solve problems all the time.
“Clear you cache” - Wix Support
Have you tried turing it off and on again sir ?
They are clearly employing inexperienced personnel on the cheap
This forum really needs a dedicated Community Manager with experience in Wix Code who can identify real issues and escalate them internally.
Now this place is just filled to the brim with non sense spammers ( https://www.wix.com/code/home/forum/community-discussion/enjoy-your-life-to-the-foremost-1 ) who keep posting crap 15 times in a row and a barrage of unanswered problems.
Please tell me if this reply from support makes any sense to any of you. Just look at the issue I have raised and the amazing issue related reply I got
Its not even worth arguing with them as it will be the equivalent of banging your head in the wall
Agreed… theres some decent dudes on here from six like Yisreal but its not frequent enough ive got 6 forum posts all unanswered… be nice to have some dedicated experts here
