Hello dear Wix community, i apologize if this is not exactly place for affiliate stuff but sometime ago i noticed topic of other affiliate having issues with affiliate program because of affiliate stuff inactivity so i also had to ask help from this community.
I have been Wix affiliate for almost 1 year already, and promoted this amazing product to many people and i’m sure i have got more than 100 signups with my affiliate link by this time. I reached my minimum payout threshold (affiliate commissions) 300$ a month ago and according to Wix affiliate terms and requirements https://marketing.wixanswers.com/en/article/receiving-first-payment I should have received email from Wix around 15 April where i should submit my invoice, which i did not receive.
So for me it seems like it got unnoticed by affiliate stuff and its not really possible to contact them ( I remember before they had email support but now its gone) so im afraid this problem will persist in this month too so if it’s possible to get some kind of help from moderators or admin of the community i will be really thankful because i really want to continue promoting Wix in the future. This is my affiliate ID 36931
So as i understood Wix affiliate program is for famous youtubers/bloggers/“influencers” only, and people with no social following who hustle and can drive so much traffic to Wix get no recognition or at least answer from support stuff whatsoever. At this point im not even sure if there is affiliate support but anyway, super disappointing when you get that in the end.
@stevenjose No, unfortunately I did not. According to affiliate terms i think everything is fine from my side and if im wrong at least i would like to get answer about that. But hey, thanks anyway Steven that someone took notice of this problem.
@iliabashel our apologies Ilia. I will notify the team once again to make sure that response gets sent out. Did you check your spam folder just in case?
@stevenjose yes i did. there is not much inside spam folder and im sure wix email would not go there in any chance. by a chance is my email noted correctly? it is iliabashel@gmail.com just to make sure
There was a delay due to unforeseen circumstances, but you should receive an email to subscribe to a payment portal to activate your payment in the next 2-3 weeks!
Thank you so much for your patience, once again our apologies for the delay.
@stevenjose If that is true then its amazing news. Again, thank you so much that you took time to fix that problem for me. If there will be positive updates next few weeks i will definitely notify about it and if not, i will not bother about this anymore. Cheers.
Hello Steven. Just wanted to inform you that it all went successful. Even though this happened 3-4 month later it still happened and once again Wix forum carried the lost affiliates so thank you for that and i hope affiliate support stuff takes better notice next time for their affiliates without making threads on the forum.
I do not know if this is helpful, but on my end, the problem still exist and I could surely use the help getting the affiliate side of Wix to respond to months of unanswered support tickets. wknox@ezlifecity.com(ID:26685)
so thank you for that and i hope affiliate support stuff takes better notice next time for their affiliates without making threads on the forum.