Email notification when form is sent

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1

Question:
I already tried to find a matching topic in the forum, but I am still puzzled. When a client submits a form, hoe do I get a notification on my email to get informed about that? I do see submissions in WIX under “Forms and submissions”, but this requires to lock in onto this site. I rather would prefer to get an email on my business acoount e.g. “info@my_email.com”. Can I manage to do so in WIX?

Product:
Wix Studio Editor

What are you trying to achieve:
get an email notification when a form is submitted

What have you already tried:

Additional information:

2

Have you looked at automations? That will do exactly what you want and is flexible too. Try going through the help file and learning how to use it for tasks like this.

3

Hi, @user5047 !!

It might be useful for you as well, so I’ll share the link to the topic I just responded to. :smiling_face_with_halo:

Of course, other options include using Wix Automations or Velo code. You should choose the method that works best for you.

4

Hi Adam, maybe you can help me, it still doesen’t work. I added screenshots of the settings I used in the automation tool. But when I try to submit the form by myself, I do not receive. Maybe I have done something wrong in the setup. Or ist it because the site is not in production yet, may that be a reason because the feature is not available for sites only in draft status? many many thanks for your help

create an email
create an email403×400 31 KB

form submitted
form submitted1180×368 64.1 KB

The image displays a sender verification screen for email delivery on a platform, showing the user "Arno_Kratky" with a contact email address and a domain status labeled "Not authenticated," advising to authenticate the domain to improve sender reputation and email delivery rate. (Captioned by AI)
The image displays a sender verification screen for email delivery on a platform, showing the user "Arno_Kratky" with a contact email address and a domain status labeled "Not authenticated," advising to authenticate the domain to improve sender reputation and email delivery rate. (Captioned by AI)388×381 37.8 KB

set email type
set email type395×420 59.3 KB

Set recipients
Set recipients410×203 26.6 KB

5

You’re 99% of the way done - simply need to choose the “Add Recipients” and assign it to a contact with the email address you want to receive the form submission :slight_smile:

2 Likes
6

Yippieh ey Yeahhh :slight_smile: that worked … thank you so much

3 Likes
7

Hi, me again, another problem:

I tried to add two other emails which should receice the email from the automatisation. Of the three, only one received it, the other two don’t. Any idea whay this is?

8

Hey!

Since the forum is public, just edited out the email addresses to limit unsolicited messages from people finding them here :sweat_smile:

I’m guessing they’ve checked their spam folders etc?

9

Hi, all emails belong to myself, but thank you for editing them out. I’ve checked the respective spam folders which also did not receive a response