Get email when form is submitted

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1

I have two different clients/sites. One site (site1) offers me to create automation of the name “Get email when form is submitted” and the other (site2) doesn’t. The only option in site2 is “Send email” and that has totally different function, it sends email to the person that submits the form.
My client site2 has no use of being a wix member, he only has simple email address where he wants these emails to come in.

Site1 however has this automation option for some reason and that client receives all emails from his form without a problem

There is no way for my client site2 to receive form submission emails, they always come to my email address as the website owner.

how can I create “Get email when for is submitted” on one site (site1) but not in site2 - both wix studio?

3

The “Get an email” action was sunset a few months back (you’ll notice it isn’t available to add to any new Automations across any site)

The “Send an email” action offers the same functionality, but requires a different process to setup.

You have a 2 main options:

  • Add your client as a collaborator
  • Add your client’s information to a contact

When setting up the send an email action, choose the “Contacts” option under “Set recipients”, and then select your client.

This has the added benefit, that should you have several automations sending to this contact, updating the contacts information in the future will update across all automations (no more manually updating the email address across 20 different automations for example)

Hope this helps :slight_smile: