I’m reporting an issue with Wix Studio Contact Forms.
I spoke to a member of the Wix Customer Support in relation to this and I would love to see it amended in the future.
My initial experience comes from building in Wix Editor where I found it way more user friendly and comfortable.
In Wix Studio I created a Contact Form on the website and when the form was submitted I or the client were not notified via email that the form was submitted. I set up an automation to do so and again that didn’t work. After I spoke with a customer support member, the automation seemed to work fine. That means now when the form is submitted, an email is sent, which simply states “Form Submitted” and there are no details on that email.
In Wix Editor it’s possible to do this and from a user point of view is much nicer and easy to use. According to the support team member, it’s not possible to do the same in Wix Studio, which is really disappointing. It makes for a clunky experience for my client.
Right now I have to keep an eye on my inbox and export the contents of the forms to my client or teach them how to use the back end of Wix to view submissions.