Error Message when trying to re-add instagram to media uploads

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1

Can someone please help me understand why I am getting the following error message when trying to reconnect my Instagram to my Media Uploads in Gallery.

Error Message: Invalid Request: Request parameters are invalid: Invalid scope: user_profile
Is the message I receive, Im using Wix Editor.

Everything was working fine until yesterday when I noticed any apps I was using on Wix for Instagram (Feed and Gallery) were disconnected. I managed to get the Feed app working again which is a 3rd party app but uploading media straight to Wix from the Media Upload Section sends the following error message, sometimes straight away, sometimes letting me sign in but then showing the error message.

I’ve tried logging out and back in, checking Off Facebook permissions, clearing cookies. Checking to see if I can do media uploads from Facebook (I can so its only instagram) Ive tried changing my password incase I was hacked. Im wondering if there was an automatic update on my instagram which triggered this but I really don’t know.

Would love any advice.

Thanks.

2

If your Instagram isn’t connecting to Wix, it could be a permissions issue or a glitch caused by updates. Start by disconnecting Instagram from Wix, clearing your browser cache, and then reconnecting carefully, making sure you grant all the required permissions. Check your Instagram and Facebook settings to confirm Wix has access. If it still doesn’t work, it might be related to recent changes in Instagram’s API. Reach out to Wix support for help—they may already know about the issue and have a fix ready. Don’t stress; this is usually a straightforward issue to resolve.

3

hey! i got same problem. just change “user_profile” to “instagram_business_basic”. google “update-on-instagram-basic-display-api”

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4

How do you do that??

5

How do you even get the new app to appear? I tried uninstalling the previously working Instagram from my site and added the Instagram Feed (New) app. But nothing appears after I go through the process. I can’t see, select, or customize anything. But if I try to add the app again it shows as “installed”. Where is it???