Hello, after adding get subscribers on website and arranged all the features in this section and saved, I am unable to see it in preview. I am able to see it in editor. Please help. Thank you!
Just check the properties of it and see if you have clicked on hidden or collapsed on load by any chance.
Or try deleting the app and then re add the app into the editor to see if you can then see it again on the preview.
However, note that currently, Get Subscribers does not offer a pop-up form for your mobile site. As a workaround, you can create a similar effect with a lightbox using the instructions here . You can enable the lightbox on your mobile site and edit it by following the steps here .
Thank you for help. I have checked all what you said and it isn’t hidden or collapsed. I have also previously deleted it and re-added Wix subscribe feature. When I am in preview mode during a process of editing, it shows subscription box. Once I close web and go to direct preview of my site from my dashboard, same problem occurs again.
Any ideas why this may happen?
My web is not live yet. Can that cause a problem as well?
I appreciate your advice and thank you very much for your help. Regards!
I would publish the site and see what happens. The preview mode sometimes doesnt display certain things properly, especially database data.
Hello Brett,
I have the same concern with a get subscriber. It only appears in editor.
Did it appear when you publish your website ?
Thank you
Get Subscribers is a feature of Wix Forms app.
https://support.wix.com/en/article/adding-and-setting-up-a-get-subscribers-form
It is not a code related issue for which this Corvid Forum is to be used for as this forum deals with all code related issues.
For more help with this issue you are better suited going through Wix Support for more help.
https://support.wix.com/en/about-wix/contacting-wix-customer-care
Old post from Feb 2019 being closed.