Deleting a Subscription Lightbox/Pop Up

March 3rd - Question: In Wix Editor, I am trying to delete a pop up/lightbox but it is not showing up in my page setting. The website this occurs on is www.wjhswildcatband.com.

I’ve read through documentation as well as searched for solutions. They all indicate there should be an option under pages for lightboxes but I do not have that option. I’m wondering if it is a hidden feature somewhere else?

Hi Jared

I think I diagnosed the problem. It seems like you’re using custom code which displays the Lightbox/popup.

Follow this Article to see if you have any custom code on your page:

Then delete the according code.

If this fixes it, please mark my post as a solution so I know.

Thank you for this! However, after following the instructions, I do not have a custom code. I set this up a couple of years ago. It has to do with a pop up/lightbox for visitors to subscribe to the newsletter/blog. However, there isn’t an option to edit current lightboxes either.

It probably glitched out in the editor.

Create a new lightbox. Anything. Just save it.

Refresh your editor.

Open up the lightbox list and see if the old lightbox reappears. Then you can delete all the lightboxes.

This happened to me with Dashboard pages. It simply disappeared from the editor until I added another one. Then they all just showed up.

#codequeen