Getting Mobile View On Android Tablet

This has been a known problem since 13th May. Wix are currently looking into this issue but it means that in the mean time we can’t publish our site as our clients use Android Tablets (and a large number number of other Wix clients).

Does anyone have a work around they have implemented in Wix Code for this?

Thanks
E.Haslimeier

2 Likes

Hi,
This forum is specialised in Wix Code product.
Therefore, I suggest you contact Wix Support , as they can help you best.
Cheers,
Roi.

Hi Roi
Thanks. Wix have this logged as a known issue, and as far as I know they are working on a solution.
I realise it is not a specific Wix Code product issue but was wondering if any one had a work around they had implemented through Wix Code.
Thanks again
Emily

You can Request a Desktop Site from your tablet but I don’t think this is anyhow related to Wix Code

Hi… I have the same need… show mobile view for Tablets… there is a code for that ??? from support told me that I can looking for that here

Hi Fernando
Wix have this as a logged issue as of May 13th under’Getting Mobile view on Android Tablet’.
This problem affects ALL Wix sites when the Mobile friendly view is set to on - those developed with or without using Wix Code. We have been forced to turn our Mobile friendly view to off for one of our sites as all of their clients use Android Tablets. Clearly this is not a good solution.
I am also hoping there may have been a workaround developed in Wix code as this problem basically means Wix sites do not function on Android Tablets.

Thanks… that’s not good really… I wish to know if there are a code that we can introduce on the WixCode app, to force the mobile view on tablets (Android and iOS).

I have been able to work around pretty much all the issues I had with creating my website on my own, but now I am stuck as the shop page that I have (which works perfectly on PC/Mac/Mobile) is just not working on Tablet. I understand there is not a tablet view (which I find disgraceful!), but how can I work around this major issue for my shop website?
If anyone can help me I would be most grateful!
Fiammetta

Hello Fiammetta. Wix partially resolved this last year where the desktop view will be displayed on the tablet and not the mobile view, this is now displaying correctly on the tablet.
For fully responsive design Wix would need to make all 3 different views available, and tablet view is still missing. I use Wordpress and Woo-Commerce for any sites that require shop functionality.

This is an old post from 2018 and being closed.

Wix has three viewing devices, desktop, tablet and mobile.

For your website showing on the three different devices, note that Wix Support already have pages about this.
https://support.wix.com/en/the-mobile-editor/troubleshooting
https://support.wix.com/en/technical-difficulties/browser-compatibility

Wix sites are compatible for viewing on iPads and tablets. On Android tablets, visitors see the mobile-friendly version of your site. On iPads, visitors see the desktop version of your site.

Keep in mind that iPads and tablets do not have the same capabilities as desktop computers and larger sites may take longer to load. Additionally, some features may not function the same on iPads and tablets (e.g. visitors can tap their screens but cannot hover over elements on your site).
https://support.wix.com/en/article/troubleshooting-ipad-and-tablet-live-site-issues

You can code your site as to what happens in various devices using the Wix Window API and the formFactor function.
https://www.wix.com/corvid/reference/wix-window.html#formFactor

So for showing on mobile only you do something like this.
https://support.wix.com/en/article/corvid-tutorial-displaying-elements-in-mobile-only
https://support.wix.com/en/article/corvid-writing-code-that-only-runs-on-mobile-devices

Or to show a page on mobile only or to direct a mobile user to another page.
https://support.wix.com/en/article/showing-a-page-on-your-mobile-site-only
https://support.wix.com/en/article/corvid-tutorial-redirecting-mobile-visitors