Hiding Wix Events Ticket Download Button on Payment

Question:
We need to disable and/or hide the PDF and PKPass download button from the purchase completion page.

Product:
Wix Events

What are you trying to achieve:
We’re looking to use Wix Events as a solution for online events. However, ticketed events are tightly coupled with digital tickets (and pkpasses!) despite that online events clearly don’t require a physical/digital ticket. To avoid confusing our customers, we’ve removed the PDF from automated emails, but need to disable and hide the PDF and PKPass download button from the purchase completion page. Any ideas?

What have you already tried:

  • Events forms - no obvious functionality to decouple the creation and access to digital tickets for online events.
  • Events forms as code - We started to build out a manual events purchase process but to replicate all of the built-in Events form functionality just to control the download link access seems an unnecessary overhead.

I don’t think there’s a way to do this with the Wix Events API but this might be achievable in the settings according to this doc: Wix Events: About the Event Details and Registration Form Pages | Help Center | Wix.com

If this doesn’t meet your needs I’d suggest opening a feature request here: Product Roadmap