How do I resolve a 404 Error?

Hi All,
I have recently transferred a domain over to my wix account, but now I am getting strange errors that I’ve never picked up when purchasing a domain directly from wix.

My Client who owned the domain previously pointed the site to my free wix domain, thereafter decided to accept the transfer. The domain is still resolving to that “Free Domain” and pushing out a 404 error.

In certain cases the site resolves but its not picked up as a secure site and I think its because of the redirect.

If I remove the domain, it resolves with no issues at all.

Can anyone give me some advise please.

Kind Regards,
Keelan Francis

Hi, it’s best that you contact support so they can take a closer look into this matter.