I’ve a client who uses Pricing Plans to break down course payments into lots of options (for instance a £500 course lasting 5 months at £100, 4 at £125, 2 at £250 etc). She is mad into automating everything and not touching anything unless she has too).
However:
- there is no payment recovery for when a client misses a payment (card declined for instance) so they fall off plan and can’t be re-added from the part they missed.
- She then creates another plan to recover them then has to make a point of giving them access to all the related benefits - which then means she has lots of random plans that can be seen when Wix tries to upsell them plans from events/paid blog posts etc. I didn’t introduce this solution for her I want to add!
We’ve discussed recurring invoices etc but she doesn’t want to explore anything that won’t automatically mark them as active-on-plan or not (as far as I’m aware Wix Invoicing doesn’t talk to Pricing Plans).
What solution would you introduce?