I built a website for a client and transferred it so they can upgrade but i haven't gotten the point

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1

I built a site for a client and transferred it so they can upgrade, but I noticed I didn’t get the points, so i tried submitting it but it told me it wasn’t eligible because it wasn’t built on wix but I built it on wix which makes no sense

2

Yah that’s not normal at all. We need to get Wix to look at this. Let’s open a ticket for You - open a support ticket from your dashboard so it gets a priority response. Ping me if you have any trouble.

3

I tried to but it kept sending me to the login and every time i tried to login it keeps recycling back to the login page like it doesn’t want me contact anyone

4

@awardmediasolutions If you’re unable to log into your Wix account, this may be a deeper issue. I would suggest that you create a placeholder account in order to open a support ticket so they can take a closer look.