Hello there.
I have a problem. Please help me.
I already uploaded the web site but, some people can see it, some can’t. What’s happen to my web.
Please let me know if you kind.
Hello there.
I have a problem. Please help me.
I already uploaded the web site but, some people can see it, some can’t. What’s happen to my web.
Please let me know if you kind.
A few weeks ago, People can open it but, recently not.
Hey @assanh1125 ,
Thanks for reaching out. What’s the website that users are unable to reach? Are there any errors or messages when trying to access the site?
It the site isn’t displaying, might recommend checking the steps in this article: https://support.wix.com/en/article/unable-to-view-your-live-site
Thanks Robert.
Yeah, There is kinda error message on the screen.
[Error : Forbidden
Your client does not have permission to get URL / from his server.]
something like that.
Thanks. Those errors usually are related to the servers the users are accessing from or it could be a local issue that could require clearing browser data or flushing the DNS non the user’s end.
Might also recommend checking sites like https://www.whatsmydns.net/ to see if there are any server issues and if the site is accessible there.
I can make a ticket but are you experiencing the same issue?