I’m new to the Wix Restaurant app and haven’t figure out all the features yet. Clients have been asking me if there’s a feature to notify customers when their orders are ready. The restaurant owners said when they were not too busy, orders may be ready much sooner than the indicated time, so they want to notify customers in such cases. If anyone knows about this feature, please let me know. If not, maybe it’s a good feature to add to the Wix Restaurant app. It’s always nice to be able to notify customers so they can pickup their food sooner and enjoy a hot meal.
Hi Quyen,
Currently, it is not possible to notify guests when their order is ready for pickup.
The customer is only notified when the purchase was placed not when it is ready for pickup.
We’re sorry for the inconvenience. We are trying to be as considerate as possible to our customer’s needs and requests.
Your feedback is greatly appreciated as we are always working to update and improve our products.