Just Unethical - No Support

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1

How is it that Wix partners put up with this chat bot only support? I used to be able to contact support and now I am in a rabbit hole of support bots that won’t let me talk to a person. When I finally did get what i think was a live person, she transferred me to a ticket without allowing me to call or dispute this response. She just closed chat.

Dear WIX, you make way too much money off your partners to treat web agencies this way.

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2

we can help with website issues. Tell us what you’re facing with your Wix site, and we’ll see if we can find a solution together!

3

Thank you. I finally got the help from Wix. As a long time customer, I want back the better support we used to have access to. Especially agency partners.

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