I can’t seem to animate any elements inside the menu box on mobile site other than the menu box itself. I am trying to animate the vertical menu bar. Even though the option is there, but the animation does not play in editor as well as in live site. Can someone test it and see if you face the same?
Hi Webix, if you’re still experiencing this problem, open a support request so our tech team can have a look.
Sure Steve. I guess that’s not normal.
I reported this to the support. at first they appreciated that i had brought this issue to their knowledge. later one of the support guy(from Quality) showed me a way to make things function, which i had already tried ofcourse, and didint work. I replied it doesn’t work. I have been trying to figure out if they would fix the issue but they haven’t yet responded. It’s more than 48 hours now and i doubt they may have closed my ticket. It’s that what we are supposed to do now?? Make things function ourselves, when things are not functioning as it should be? I would have appreciated if the workaround the guy suggested, actually worked but it didn’t. I feel like as if he just wanted to wrap up my issue and close the ticket. This is not the first time i have experienced a bad customer service from wix. Numerous issues with beta i have reported, I dont see those things have been fixed yet. This time, It isn’t even a Beta that they can go easy with. It’s one of the most important component on mobile sites. It seems that people at WIX are ready to priotize Editor X over the classic editor. Al they care about now is to bring Editor X up to the task of racing with the likes of webflow . But with this “way of doing” at Wix, Webflow might as well leave Wix in the dust. I feel that the issues we users report are not being heard by the ones who are in charge of fixing things and i reckon it’s the wix support who are not good at escalating the matter. All they know is to copy/paste support articles.
Webix, I’m really sorry to hear about your experience. Can you please provide me with the ticket number? I’d like to take a look.
Thanks Steven. I had it sorted out. Seems that the animation for elements inside mobile menu container plays only once on page load and not at every instance of launching the menu.