Modalyst AliExpress Sync Error; not able to sync to external store

[David_James_Connolly]

Question:

Has anyone found a fix to Modalyst Sync Error: Unable to sync this product to your external store

Product:

Modalyst App

What are you trying to achieve:

Restore Sync

What have you already tried:

Contact Modalyst; no resolution
Contact Aliexpress; their help pages are Error 500

Additional information:

Products exist on AliExpress, the AliExpress extension aware they are already in store sync list

[Dan_Suhr]

@David_James_Connolly

Modalyst App

I would contact their support in regards to the app

Modalyst - Dropshipping | Wix App Market | Wix.com

[David_James_Connolly]

[David_James_Connolly]

[David_James_Connolly]

responses in thread - is there a better way to diagnose the issue?

[Dan_Suhr]

Thats a tough one. I would reply to both with the replies and ask each to prove their end is working corretly.

[David_James_Connolly]

Great minds think alike.