Im uploading a data base via the instructions and correct CSV file instructions - even using the WIX template I downloaded, but I keep getting a message of “All your contacts are missing an email or phone. Fix it and upload again.” I dont need a phone but all emails are on the file. Ive deleted lines I thought were problematic but still no success. Please can anyone assist - quite urgent.
Try this checklist
Check for:
- Blank rows at the bottom
- Rows where the email cell contains only spaces
- Emails with trailing spaces
- Cells formatted as formulas instead of plain text
- Column header name inconsistency
Also make sure:
- There are no merged cells
- The file is saved as CSV UTF-8 (Comma delimited)
- There are no special characters in the header row
You might want to open the file in a plain text editor for these check-ups.
Also, try to copy and paste your data into a new CSV file using the Wix template again (values only).