Is it going to happen for all the sites I upgrade in the future? Because then no point in upgrading the site. I am very confused as to why is it happening. I have submitted the request also but not getting a reply. I really don’t know where to reach out.
Attaching the SS of the partner dashboard below.
Hi there, have you submitted a support ticket from your Partner Dashboard? If not, I recommend you do so our Marketplace team can have a look.
Hey Steven! Thanks for the reply. I was just curious to know if there’s any possibility of a mistake from my end?
@netcitydigitalsoluti are the active premiums currently in your account or are you a contributor to those sites?
If you’re a contributor to those sites, you have to submit the sites for points.
You can find additional information here .
Additionally, I recommend going over this Blog article as it covers the Partner Program.
Wix Partner Program: A Partnership Dedicated to Your Success
@stevenjose I’m the owner of the site, still the problem is persisting.
@netcitydigitalsoluti then yes, I recommend submitting a support request from your Partner Dashboard as it could be a technical error on our end.