Orders of same item being grouped as one on invoice

[Rachael_King]

Question:
When a booking is placed/paid for through my website, an invoice is created and emailed to the person registering. When a registration/booking is created for 2 or more of the same item, the invoice counts all of them as one in the quantity column on the invoice.

Product:
Wix Studio Editor.

What are you trying to achieve:
I need the invoice to reflect that 2 items were purchased at $210, versus 1 item for $420.

What have you already tried:
I have tried to alter booking policies, checkout, and invoices.

Additional information:
[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.]

[scheduler]

Hi there,

This is Paz from Wix Bookings. If I understand correctly, this is a class session with 2 participants. The invoice shows a quantity of 1 because the system considers it as a single item. The price reflects the multiple participants.

A possible workaround is to create a manual invoice by going to Getting Paid → Invoices → Create Invoice. There, you can add the services as items and have full control over the quantity and price. The downside is that it’s a manual process.

Hope this helps,
Paz