Page's menus no longer work?

Our web page has been completed and working great now for a few months. Now suddenly I am receiving reports that our lightbox isn’t popping up and that a menu does not function when clicked. Is this a user cache issue? I can make it work on some other’s browsers, while other’s truly don’t work. Very frustrated and not sure what to do next. Thanks for any help!

You reach out to Wix Customer Care . They will be of great help. This forum is only for code related issues and discussions.

If you suspect that it’s code related, please share your code so we can help you here in the forum.