Hello code experts,
I am wondering if there is a way how to change the automated payment confirmation trigger mail. I would like to setup my own trigger mail after successful payment. I haven´t found a post in the forum that explains how to do that, only some posts from 2018, where it is said that the payment confirmation email cannot be changed.
Maybe someone can help?
Thanks and best
Peter
If you are talking about the automated email that gets sent by Wix, then you can’t change that currently.
It is the same with other Wix apps like Wix Forms where an automated email gets sent out by Wix even if you setup and send out your own customised email yourself.
I asked this to Wix Support in Jan 2019 and you can try asking them again, however you might get the same reply of it is still the same as of now unfortunately.
https://support.wix.com/en/about-wix/contacting-wix-support
That´s what I was afraid of. However, you are mentioning, that I can send out my own customized email myself? Is that a automated trigger mail after payment? How do I set it up?
Thanks again for your help!
You can have a look at using triggered emails.
https://support.wix.com/en/marketing-tools-analytics/triggered-emails
https://support.wix.com/en/article/corvid-tutorial-sending-a-triggered-email-to-contacts
https://support.wix.com/en/article/corvid-tutorial-sending-a-triggered-email-to-members
Or set it up through Wix Automations and as you are using a custom user input form, you can choose the Wix Data Option which is the second one in the shown list.
https://support.wix.com/en/article/creating-an-automation-for-a-wix-data-form-submission
Or sending an email on form submission through third party like SendGrid in these examples.
https://support.wix.com/en/article/corvid-tutorial-sending-an-email-on-form-submission
https://www.wix.com/corvid/forum/corvid-tips-and-updates/example-send-email-with-the-sendgrid-npm-interface
https://www.wix.com/corvid/forum/corvid-tips-and-updates/example-send-email-with-the-sendgrid-npm-interface
Hey @givemeawhisky ! Thanks for all your help with all of the issues I have posted in the forum lately! I was wondering if you could help me once again? I posted another issue I have with Wix Forms last night. Could you have a look at it and let me know how to solve it? Thanks a lot!