Question:
How can I remove Wix as a reseller from my Google Workspace and Google Cloud account Product
Business e-mail
What are you trying to achieve:
We have been approved for Google startup program and I want to redeed my credits for Google Workspace and Google Cloud services. Unfortunately I previously linked my domain by creating a business e-mail via Wix and now I cant proceed directly via Google. I stopped Wix subscription but when I login to my Google workspace account and Google cloud account I cant upgrade my subscription and add new users because I receive a message that the domain is already in use and need to contact the reseller.
What have you already tried:
Cancelled the subscription via Wix. Tried to delete Google account and it didn`t work.
Additional information:
Wix support is only via chat bot which is useless and disapointing as the bot can`t help with this issue. The domain is my property, not to Wix and I want to use however I deem necessary.
I want to keep my website on Wix platform and use my domain. I just want to remove Wix as a reseller on my Google workspace and Google cloud accounts and my gmail business account. Whenever I try to add new users or when I would like to redeem my code from Google startup program I receive a message that this Workspace and Cloud account are via reseller and I have to contact the reseller to change my subscription from Starter to Business plus. And I don`t want to pay via Wix for the upgrade because I have been approved for 12 months free subscription according to Google Startup program. So I want to remove Wix and use my credits from Google and they forward me to the reseller, i.e. Wix to solve this issue.