Transferring my business email from Wix to Google workspace

[Aviram_Ilani]

Question:
“I have my business email on Google Workspace through Wix, and I want to start paying Google directly instead of Wix. To do this, I need to contact Wix support to initiate the process, but there seems to be no way to reach support—only an AI chatbot that keeps telling me to contact support. It’s an endless loop. Can anyone assist me with this?”

Product:
Business email

[Dena]

If you go through their prompts, you should reach a page where you can request a callback from Wix support. I just tested the process and it worked well.

Contact Wix

[Debora_Tentis]

This is very helpful, but apparently I need to be transfer to a different team and they might not be able to transfer it today… such a nightmare…