I had experienced numbers of failed triggered automation with my Pricing plan.
When I contacted Wix support they told me in order to make it trigger properly the automation must set before the subscription. But there is a button for Sell a pricing plan’s option in this plan. This allowed the the subscription to start at any time. Due to the COVID many of our members have not renew their membership. We decided to extend their membership for another year. Most of these members expiry dates were before the automation. As the result the triggers failed to work. And I was wondering anyone has these same experience. Or is there any solution to correct this situation?