Question:
Is there any way to prevent a form from getting to the submissions table without payment?
Product:
Wix Editor
What are you trying to achieve:
We Have a client who is accepting payments through their forms. While we have not had an issue with that exactly, we were wondering if there was any way to prevent forms from showing in the submissions table if the person has not paid. We have had a few instances where someone fills out the form and then exits the payment option. If they do not pay, we do not want to see the submission. In the submissions table, they even show up with a payment ID but after we check the payments and see no actual payment from them, and call the customer, they confirm they did not pay.
What have you already tried:
I have gone through endless forms seeing if anyone else had the same issue and I have been through all of the settings I am aware of in order to solve this myself.