Why are new Wix Forms sending Automations before a customer has paid?

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1

I use Wix Forms (new) that requires the user to make a payment in order for the form to be submitted.

The problem is with the automation afterwards… Wix sends the automation regardless if the payment goes through or not!! This didn’t use to be the case, this seems to be very recent and this is a terrible change.

On forms where a customer is making a purchase, the submission should only go through AFTER the purchase, and not before. This would make automations make so much more sense.

Wix.. PLEASE help, this recent change is already causing me big headaches.

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2

Agree! Trying to figure out a way around it, if anyone has any ideas?

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3

I am having the same problem.

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4

I’m having the same issue… has anyone worked out how to resolve this?

5

This tutorial by @noahlovell should help:

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6

Also- make sure to vote for this feature request:
Wix Forms Request: Triggering Form Submission Automations When a Payment is Made

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