Question:
I am having issues with my dynamic site on Wix Editor. The first time I go to the Projects page, the Container Box design does not match my design, but the site works fine. If I refresh the page, it returns to my design, but when I click on the project link, the URL changes but the content does not load until I refresh.
Link: https://www.15mmphoto.com/projects
Link for the video that show the error on my site: 15mm Photography - Google Chrome 2025-03-17 20-11-28.mp4 - Google Drive
I have also noticed that there’s a problem with URLs and loading pages starting today. The URL tries to load in the browser, but it remains on the same page and it stops loading it. If I hard refresh the site, it works again. This is affecting 3 of our sites. Perhaps somebody will report it to wix to resolve?
It also prevents a user from logging in as a member. After clicking log-in nothing happens. When the user tries to access a member’s only page, it asks them to log in again. It never logs in.
If you haven’t already, let’s get tickets open for both cases using the flow outlined here - Wix Studio - How to report a bug - it’s worth checking the browser console to check if there’s anything unexpectedly being logged.
Any additional code added to the site?
I contacted support and they told me they’re aware of it affecting all sites and working on it right now. That was around 3 hours ago. They didn’t give me a ticket number or any way of tracking when it is resolved. Could you find any info for me @noahlovell?
You should have the Customer Care Dashboard available in the Studio Workspace that gives you the ticket number
As you mentioned, the team’s connected it to the Known Issue, and I believe it’ll update you once resolved