Question:
How to edit lightboxes
Product:
Wix Editor
What are you trying to achieve:
Edit lightboxes
What have you already tried:
I have tried to edit a lightbox in a website I have been using for years. Selecting any lightbox fails to present the ligthbox in the editor window.
I created a new website that has only a home page with one button on it. I created a lightbox from a supplied template, but the UI for the lightbox does not appear.
It is shown in the layout panel but both it and the overlay that contains it have red exclamation circles that say they are located off the page and they must be recentered. There is a link that says Recenter Element but it does not seem to do anything.
In the toolbar panel the position of the lightbox show X -143, but input is disabled so it can not be changed.
Selecting the lightbox in the layout panel gives access to the lightbox Layout button, but it initially shows the lightbox centered in the page, and setting it to various other positions has no effect.
I have tried reloading the brower, using different browsers, clearing all browser caches, restarting my machine.
Update on this issue for those who might be interested.
I discovered that any lightboxes I tried to edit ended up with corrupted UI layouts.
Meaning I will have to rebuild about 5 lightboxes to get back to being able to publish updates on my site.
My main machine is an M2 mac on MacOS v5.1.1 with 64GB of RAM.
I discovered that editing worked on Safari, but not on Chrome, Firefox, or Edge.
I tried an M1 mac on MacOS v4.5, a PC running the latest version of Windows 11, and a M1 mac on v5.2. They all worked OK.
I updated my main mac to v5.2 and did a full hard ware diagnostic. No problems found. Still had the same editing issues. Tried Safe Mode, did not help.
I booted from a different drive with the same mac version and set of browers and that worked OK. It had far fewer background apps on it.
I finally went into my startup and login items on my main mac, and turned off a bunch I didn’t recognize as needed, then rebooted, and the issue cleared up. I could finally edit lightboxes on my main machine again.
No clarity on which process was the culprit. Nor any idea how such a process would cause such a specific problem in a web app on three different browsers but not on a fourth. I am not aware of any other problems.
I had to update my Chrome browser to clear up some issues I was having.
If you have editor issues in the future, where things are not visible, click Preview within the editor, navigate to the lightbox and then go Back to Editor. This ways the editor opens up on the lightbox you want to edit —- and any elements that were not visible before suddenly “appear” again. This glitch happens a lot.
Thank you. Wix is horrible. I have been sobbing for two hours trying to unfreeze this, and your idea of preview did the job.
1 Like
Glad it worked ——- unfortunately, it is a trick I have had to use for about almost 5 years.