I require new members to confirm their email (using a OTP). I also send a welcome email to new members. For the welcome email, I am using a custom automation based on the “Visitor signs up to your site” trigger. However, this trigger fires immediately upon creation (i.e. does not wait for OTP entry). So the customer gets both the OTP email and a welcome email at the same time.
I want the welcome email to only get sent after the customer has confirmed with the OTP. I don’t see any event or trigger for this. I can’t find any status that would let me use Velo code to detect this change and send the welcome email. Anyone have experience with this?
I guess a work-around (requiring a lot of work) would be for me to write my own handling for the OTP and then include in that the sending of the welcome email.