Whenever user comes to checkout, he sees shipping fee precalculated as Delhi is by default selected as a city name. When he enters his address, the shipping fee gets recalculated and that alters the customer experience, user leaves checkout page. I want to not prefill the city name and shipping fees, is there any solution please help! Thanks in advance!
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This is currently expected behaviour. It will pre-fill based on a few different criteria, and in general is pretty accurate. That said, if the customer is using something like a VPN, it may be inaccurate.
Unfortunately, there’s no way to change this behaviour currently
It fills wrong zip code 99% of time. There must be an option to disable this. This is causing too much problem on our client’s sites as well.
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How its accurate? There is no way to get zipcode of user based on ip address. Not 99, its wrong 99.999% of the time! Filling country or region is find but why anyone in the team has thought to prefill zip codes. Its very bad decision to do this
The way I have used to work around this problem is to create a custom cart page and collect the user’s shipping & billing address at the cart itself. Once the user has entered the address, we can fetch the accurate tax & shipping rates through the estimateCurrentCartTotals() function.
When the checkout button is clicked, the shipping & billing address can be passed through the createCheckoutFromCurrentCart() function and the taxes & fees should be calculated perfectly for the user’s location when the user is navigated to checkout & the addresses are pre-filled too.