I noticed that the AI chat is a separate button from the other chat. I am interested in the differences between the two, specifically if site visitors trigger a Wix Owner App notification like the standard chat does.
The purpose of the notification is slightly different. Wix says AI Site Chat conversations appear in Wix Inbox and, currently, notifications can’t be limited by priority, so you are notified for every AI chat.
With standard chat, the notification usually means someone is waiting for a human reply. With AI Chat, the assistant has normally already responded, so the notification is mainly for monitoring the conversation.
It looks cool but still a human reply is a human reply.