I’m sending an email using SendGrid, created an API key but my mails got blocked.
(Velo Tutorial: Sending an Email on Form Submission | Help Center | Wix.com)
When i check the blacklist with the sender IP address, i got listed on several blacklists.
Is there any workarround?
Best regards.
Hi,
I just signed up to a new send grid account and used the tutorial to implement it.
It worked as expected and the emails were sent by Sendgrid.
Try contacting Sendgrid regarding the block as suggested here
I have the same problem. It’s not caused by your implementation. If you’ve got the free account from Sendgrid you’re sharing an IP address with many other users from which sendgrid sends your email. If this IP address has been abused by another user you can end up being blacklisted. In my case I see that mails sometimes are blocked and sometimes not because the IP address is also changing. I’ve mailed sendgrid about it and their only solution is that you take a payed account because then you get your own IP address.
Conclusion: The sendgrid free account sucks since you do not have any guarantuee that your mails arrive at their destination.
Hey @Ron,
Thanks for sharing this information. This is really good to know in those cases where the failure can’t be explained or understood.
Glad to have you aboard. Look forward to seeing you around.
Yisrael
Hey Yisrael,
Perhaps it helps you a bit further. Here the answer I got from Sendgrid on this subject.
From Sendgrid SendGrid)
Dec 19, 11:16 MST
Greetings from sunny Denver, Co.
Thanks for contacting the SendGrid Support Team.
Sending from a shared IP is always going to be subject to blacklists as multiple companies send mail from one of those IP. The solution, however, is to SendGrid a dedicated IP so that you can be in complete control of your email reputation. Please let me know if you have any questions or concerns.
Thanks,
This is also the reason that I’m looking forward to a possibility to send mails from Wix directly without the need for any third party supplier.
Feel free to make a Feature Request .
Ok, I’ve made a feature request: https://www.wix.com/code/home/forum/feature-requests/send-emails-from-wix-code-directly-without-needing-sendgrid