Sorry I have to spam here since there is no other avenue to discuss this topic on Wix now. Wix has suddenly destroyed their main value: HUMAN Customer service. And given us no outlet or venue to give input about it. UI have no question but to Wix Community. We shoudl not tolerate this. Every singl…

Hi, @Todd_Christensen !! Hello, are you referring to the Wix Support AI chatbot? As a fellow Wix user, I personally believe that Wix needs to put more effort into this matter. :thinking: Otherwise, it risks disappointing users and potentially driving them away. The users who answer questions in th…

Exactly, WIX main strength was human customer support,because WIX users are mainly from small businesses…If WIX completely removes human support system, then some local web development agencies may start influencing the customers and may promote wordpress self hosting hence they make additional pro…

Wix New AI Chat Bot is terrible. Bring back the human Chat help

Ask the community

noahlovell Split this topic April 7, 2026, 4:28pm 4

A post was split to a new topic: Wix Smart Chat Feedback

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Wix New AI Chat Bot is terrible. Bring back the human Chat help

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