Sorry I have to spam here since there is no other avenue to discuss this topic on Wix now. Wix has suddenly destroyed their main value: HUMAN Customer service. And given us no outlet or venue to give input about it. UI have no question but to Wix Community. We shoudl not tolerate this. Every singl…

Hi, @Todd_Christensen !! Hello, are you referring to the Wix Support AI chatbot? As a fellow Wix user, I personally believe that Wix needs to put more effort into this matter. :thinking: Otherwise, it risks disappointing users and potentially driving them away. The users who answer questions in th…

Exactly, WIX main strength was human customer support,because WIX users are mainly from small businesses…If WIX completely removes human support system, then some local web development agencies may start influencing the customers and may promote wordpress self hosting hence they make additional pro…

Wix New AI Chat Bot is terrible. Bring back the human Chat help

Ask the community

noahlovell Split this topic April 22, 2026, 12:54pm 7

A post was split to a new topic: Wix Chat - Live Visitor Notifications

Topic		Replies	Views
Wix Smart Chat Feedback Ask the community	1	13	April 7, 2026
Wix Website Integration with AI Chatbot Ask the community partners , wix-studio	3	299	March 11, 2026
Cant get through to any Support - doesn't Wix offer real help any more? Ask the community question	2	33	March 11, 2026
Just Unethical - No Support Ask the community partners	2	57	July 3, 2024
How can I get in contact with Customer Care? Ask the community question	1	35	May 20, 2025

Wix New AI Chat Bot is terrible. Bring back the human Chat help

Related topics