Wix Studio's Lack of True Responsiveness and Persistent Bugs Require Attention

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I want to share my ongoing frustration and genuine disappointment regarding the current state of Wix Studio. What should be an intuitive and efficient website-building experience has instead become a cumbersome, time-consuming, and ultimately counterproductive exercise due to significant responsiveness issues and persistent technical bugs.

Firstly, the responsive design capabilities promised by Wix Studio simply do not deliver. Unlike WordPress and many other modern site builders where templates and page elements inherently adapt fluidly across desktop, tablet, and mobile devices, Wix Studio requires excessive manual adjustment and frequent complete rebuilds for each individual device view. This dramatically increases workload and reduces efficiency, completely negating the concept of responsive design. Wix’s so-called “responsive AI” seems entirely ineffective in handling even basic layout translations from desktop to mobile or tablet - which traditionally is automatically responsive wordpress builders and sites for example across breakpoints. To be blunt, it fails to meet industry-standard expectations of responsiveness. Even their own templates show how it failed to meet responsive standards.

Furthermore, the abundance of bugs within Wix Studio exacerbates the situation. Headers frequently break or shift unexpectedly, requiring multiple rebuilds and continuous monitoring. On numerous occasions, we’ve submitted detailed tickets highlighting clear and demonstrable bugs—only to receive dismissive replies from support claiming these glaring technical problems as “intended behavior” or “features.” These issues include elements not correctly updating or aligning properly, image display problems on tablets, and discrepancies between editor views and the published site. These are fundamental flaws, not optional enhancements.

One particularly illustrative example involves using a hamburger menu with a non-fullscreen popup bar menu. When pinning the close icon above the menu button, resizing the screen causes significant drift horizontally, resulting in a messy, unprofessional appearance. Despite repeated efforts and support tickets, no sustainable fix has been provided. Support’s only solution thus far was advising repeated rebuilding of the header—three separate instances in one case—and even then, the core issue persisted. Tablet versions often ended up more broken and misaligned than before, we actually were advised to build 3 different menus which also didnt solve the problem.

Infact we have given up on wix support to provide solutions to these bugs as trying to get solutions becomes a dismissive game via email support. These issues should be pushed to engineering to solve right away, repeater issues? dont get us started on how there is no equal height option yet.

This is not acceptable for a platform positioning itself as a premium web design solution. The level of workarounds and manual adjustments required is exponentially greater than comparable platforms. Wix Studio needs a comprehensive overhaul to properly implement true responsive capabilities that meet current web standards. Continuous denial or deflection of genuine usability issues as “features” rather than acknowledging and fixing obvious bugs or missing functionality is both counterproductive and frustrating for users.

We appreciate Wix’s vision and potential but strongly urge immediate action to address these critical responsiveness and technical stability and feature problems. Without significant improvement, Wix Studio risks alienating its users by falling further behind competing platforms offering genuinely responsive and reliable design experiences; as we have serious concerns about using wix studio in the future and likely will consider alternatives until the platform is drastically improved and polished.

Thank you.

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I do agree, along with that, they charge money for the account- if you are charging money, the least anyone expects is quality of product. For website design tool, their front end engineer team need to work harder, otherwise framer and figma are going to takeover the market.

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I can’t agree more! I seriously feel feel like I was typing this.

Overall I was hoping that switch from Editor to Studio (you have to do it all over again in 2025??) would be easy and smooth but I was horribly wrong. Whenever someone asks me about Wix, I just say to stay away from it and never touch it.

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Hey @Sash!

Firstly - thank you for taking the time to share your experience and POV. Your passion for wanting to see Studio succeed is evident.

From my own experience, Responsive AI works best when no layout tools have been used (simply dragging and dropping elements into the rough area you want them, without grids/flexbox/stack etc).

If you have any links to these templates that are not working as expected, I’d love to have them for the team to review.

Are you working with different breakpoints in headers vs the page?

If you haven’t seen it yet, I would encourage using the dedicated bug reporting flow that can be found here - Wix Studio - How to report a bug - it’s a slightly different flow to the ususal Customer Care experience :slight_smile:

I’ve shared this feedback with the team, and as I said, I value the time you’ve taken to share :flexed_biceps:

We announced back in April that creating a Studio version of a clients’ Wix site was in the works. (Preserving the dashboard and data, but creating a branch of the site in the Studio editor). We’re in the final stages and will begin rolling out this option in the coming weeks. While I understand this was a top feature request since the launch of Studio - I’m excited and proud to see the community have an impact on this feature.

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Thank you for your prompt response and for recognizing the concerns raised. I greatly appreciate your acknowledgment of these issues and your openness to feedback, as my intention is indeed to see Wix Studio thrive and succeed.

Regarding Responsive AI:
I understand your point about Responsive AI performing optimally when layout tools are avoided. However, this limitation significantly detracts from the functionality and practicality of Wix Studio, given that grid, flexbox, and stack are fundamental tools necessary for professional and complex web design. The inability of Responsive AI to handle these tools effectively is precisely the core of our frustration. If Responsive AI only functions under simplistic, unstructured drag-and-drop scenarios, it severely restricts the platform’s utility for professional, high-quality designs. in fact resposive AI is a tool we now avoid generally as it causes more issues vs not - its a tool that just doesnt work very well at all, even with your own templates in a stock state the outcome is a broken mobile layout.

Concerning Template Responsiveness:
We’ve noticed significant issues even within most of Wix Studios own provided templates, which frequently fail basic responsiveness standards. I will gather specific examples and links demonstrating these issues clearly, as you requested, to assist your team in their review process - however, I just recommend checking out the headers in your templates across mobile, desktop, tablet and often issues will be present.

Regarding Breakpoints in Headers:
To clarify, we maintain consistent breakpoints between headers and pages. However, headers still exhibit unpredictable behavior, shifting unexpectedly and breaking layouts even without breakpoint discrepancies. The specific example I mentioned—pinning a close icon above a hamburger menu—consistently results in alignment drifting across screen sizes, despite meticulous breakpoint management - support is unable to solve this without breaking the header across other breakpoints, and the result was a bug report and submission via email that was disregarded and not taken seriously. It’s a very very serious issue showing how even a pinned item (close button pinning to open button) doesnt stay pinned and drifts diagonally.

Bug Reporting:
I appreciate the mention of the dedicated bug reporting process. Please rest assured, we have extensively utilized this reporting method, clearly outlining each issue – we have had followups with every single case deflect and provide solutions that cause more problems in other ways, even breaking responsiveness as a solution. Unfortunately, many responses continue to label obvious functional issues as intended features or suggest repetitive rebuilds, neither of which resolves the core underlying issues. Greater recognition and decisive actions on these bugs from Wix would substantially improve user trust and satisfaction.

Migration from Editor to Studio:
It’s reassuring to hear that migration from Wix Editor to Wix Studio is finally progressing. However, our current challenges underscore the urgent need for this process to be smooth and comprehensive. Having to rebuild existing sites from scratch, particularly given the current responsiveness and stability challenges, is considerably detrimental to workflow efficiency and overall project timelines. The anticipated migration feature cannot come soon enough, and clarity on its timeline and scope would be greatly beneficial.

Presently I will not migrate sites Wix to Wix studio until the process of making a website is less labour intensive and results in a better final product.

In summary, Wix Studio’s core responsiveness and bug resolution capabilities require immediate, substantial enhancements. I genuinely appreciate your attention to these critical issues and look forward to seeing tangible improvements soon. Thank you again for taking the time to thoughtfully engage with this feedback.

I hope the team makes some large improvements with a version 2.0 Wix Studio.

Thank you.

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