I’m having trouble with a domain that was previously managed through my Wix account.
Domain:
pulsaresports.gg
Current situation:
The domain was originally connected and managed through Wix.
The site is still visible in my Wix Studio account.
The premium plan is still active.
However, the domain no longer appears in my Wix Domains list, so I cannot access DNS management.
I checked WHOIS, and the domain is still active and still using Wix nameservers:
The registrar shows as GoDaddy, but I never used GoDaddy directly. I originally managed everything through Wix.
The issue:
I need to update DNS records for a Webflow migration, but since the domain disappeared from my Wix Domains list, I cannot edit DNS records.
When I try to reconnect the domain through “Connect existing domain,” Wix says the domain is unavailable.
Webflow requires these DNS records:
TXT
Name: _webflow
Value: one-time-verification=2bd6a822-8a0e-4fd8-80c3-d6f4bdc46c9e
A
Name: @
Value: 198.202.211.1
CNAME
Name: www
Value: cdn.webflow.com
Question:
How can I restore DNS management access for pulsaresports.gg in Wix?
Or how can Wix support reconnect this domain to my current Wix account so I can update the DNS records?