I started working on editor X a couple of days ago. Everything was working fine until a few hours ago. Now I can’t get past the start screen where it keeps showing the resizing boxes. I tried rebooting the computer, waiting for hours watching the boxes change shapes and even said a couple of prayers to the Wix God. Nothing works.
Hi, we are sorry about your experience. We can get a developer on it right away, please share your site’s web address.
You can also contact our support team here
I’ve submitted a ticket through the contact bot. I’ve included the site address there. Ticket 230586743. On a time crunch. Need to get into the editor soon so that I can meet some deadlines.
Thank you Sebi.
Though I couldn’t get past the start screen, I was able to make a copy of the site and then get into the copy. Since I opened the ticket I will wait for the response from the team as to what they found about what was causing it to hangup. Then I will delete the original and rename the copy back to the original name.