Email buttons won’t initiate an email on Mac. (it works on iphone and other devices)

Ask the community
1

I have a few buttons for clients to contact me by clicking an email button where I’ve selected the “Email” option when adding a link to a button or in an hyperlinked text. This should create a mailto: link that initiates an email. On iPhones, these buttons are working. On Mac computers, they are not.
I tried to make a redirect page but is not working.
is there any fix to this problem?

2

Hi,

First check if you have a default mail client is set in your mac.

Also try different browser.

In the page code, try this, replace the button ID with yours.

$w.onReady(function () {
    $w("#emailButton").onClick(() => {
        window.location.href = "mailto:your-email@example.com";
    });
});