In the past: When a customer filled out a contact form, we were able to reply directly from the inbox. The customer then received an automatic confirmation email, for example confirming that a restaurant table was reserved.
The current issue: Our replies are still marked as “sent,” but they no longer arrive in the customer’s inbox. We have not made any changes to the settings — we only received feedback that the emails are no longer being delivered.
Request: Could someone please help us resolve this issue?