Why did the transfer of my domain from squarespace fail? I followed all the steps and the only reason it might have failed is the 60 day no transfer policy. I have also bought a premium account and now that my transfer has failed when I try to go do another transfer I do not get that 1 free domain promised within the contract. The biggest problem is I have this letter in my domain “Û” and instead of ASCII code it is being read as punycode which is driving me insane. Does anyone know what the best solution apart from creating a new domain would be (because I’ve already done that). Also will my website have wix in the name if I have premium account? This is annoying.
If the place you purchased your domain from does not allow transfers within 60 days, then there is nothing you can do about it. You have to wait until the waiting period is over.
If your domain is not compatible to be registered via Wix because of the “Û”, then there is nothing you can do about it.
The “free domain” is just to have it registered for 1 year for free with Wix. Which I think is between $15 to $25 dollar value to renew every year depending if you add on Privacy protection.
You don’t HAVE to have your domain on Wix. Your domain can be anywhere. All you need to do is connect it to your Wix site.
I have over 200 domains and I have them on IONOS, NameCheap and Google Domains. I don’t have any domains on Wix due to the limited settings and capabilities. And my domains cost me between $1 - $12 per year (including the privacy protection).
Thank you for your reply codequeen. This was really helpful, but I guess what I was aiming for with Wix upon the failure transfer and the free domain issue is regarding this 1 year free because now, upon my failed transfer when I try to transfer again (I hope it does automatically…ps. I spoke to squarespace and they said it should connect after 60 days) it isn’t free anymore. So I’m guessing that the code was read as, “tried to connect and used free 1 year domain. waiting for transfer completion”. That’s my take on it…
You can talk to customer service about that. They would most definitely be able to confirm that you indeed did not redeem your free 1 year domain.
i friends
my website was developed on six
my domain is hosted by IONOS
Wix says my website was successfully connected to my external domain, but it is not.
I have the DNS for my external domain, but don’t know where to fill these on Six
help…